- Job Description for Development Manager – Search Team
The search and Classification group at Vendio is actively working on a number of interesting IR & Classification problems and is looking for people who can take a lead role in one or more of the following areas: information retrieval, text classification, machine learning, collaborative filtering and data mining. The ideal candidate will have a strong theoretical background in IR combined with successful hands-on experience developing and deploying large-scale, real-world systems. You will work as part of a fast-paced web team and should be able to effectively lead and work in a team environment.
Requirements:
- Recent experience with in-house, open source or commercial IR systems.
- At least two years experience with high traffic, database-driven Web applications.
- Strong background with Object-oriented design and implementation.
- Strong background in relational database design.
- Experience with Inverted Indexing and text classification/ clustering of unstructured data
- Experience with MySQL ,Oracle, JDBC, Java & J2EE
- Minimum 10 years experience in software development with at least 3 year in leadership role
- Good communication skills.
- Bachelors or Maters Degree in Computer Science from a very reputed school.
- At least 3 year experience leading a team of at least 3 developers
Desired:
- Significant research experience in information retrieval, Inverted indexing, Classification of unstructured data
- Demonstrated contribution to a large-scale web search or e-commerce application
- Strong background in statistics, heuristics
You will be responsible for designing and implementing a significant portion of our Text Indexing and product cataloguing platform.
2. Member of Technical Staff/Senior Member of Technical Staff – Search Team
Essential Duties and Responsibilities
The search and Classification group at Vendio is actively working on a number of interesting IR & Classification problems and is looking for people who can take a lead role in one or more of the following areas: information retrieval, text classification, machine learning, collaborative filtering and data mining. The ideal candidate will have a strong theoretical background in IR combined with successful hands-on experience developing and deploying large-scale, real-world systems. You will work as part of a fast-paced web team and should be able to effectively lead and work in a team environment
Qualifications:
The requirements listed below are representative of the knowledge, skill, education, experience and ability required.
o Recent experience with in-house, open source or commercial IR systems
o Experience in Information Retrieval, data and text mining, search technologies/ algorithms
o Should have prior experience in managing large volumes of data and high performance and high traffic online systems.
o Extensive hands-on experience in Java and J2EE technologies is a must.
o Should be adept at working with databases (Oracle, MySQL) and file systems.
o Flair for number crunching, statistical and mathematical modeling
o B.S or MS in Computer Science from highly reputed schools
o Must have strong Technical Depth, Inter-personal skills, oral and written communication skills, and an ability to think out-of-the-box.
- Technical Leader
Role and Responsibilities
We are looking for highly motivated and qualified Lead Software engineer to
be a part of Vendio's talented Engineering group.
You will work closely with Product Management and Marketing teams in defining and designing the product. You will work with Operations and QA teams in the deploying the service.
Vendio's Engineering team is working on building the online-auction industry's most advanced automation tools, data analysis and data-mining web-services. Our tools are used by thousands of merchants who do business on auction sites such as eBay, Yahoo and Amazon.
You will be expected to lead the design and development of new product ideas
and features.
Qualifications:
The requirements listed below are representative of the knowledge, skill, education, experience and ability required.
- B.Tech. (or equivalent) with 6+ yrs relevant experience, or M.Tech. with 5+ yrs relevant experience with Web-based applications using a 3-tier architecture
- Extensive hands-on experience in Java and J2EE technologies is a must
- Experience with Oracle 8 or MySQL, JDBC and SQL, PL/SQL is a must
- A solid design and implementation background either in e-commerce or client/server or distributed object oriented paradigms
- Solid experiences with application servers like Web Logic. TomCat, WebSphere
- Must have strong Technical Skills/Depth, Inter-personal skills, Project Management Skills, and oral/written communication skills
- Must strong capability to lead group of talented developers in completing projects, from planning, design, implementation, deployment, to support.
- Motivated and self starter
- Senior Member OF Technical Staff
Role and Responsibilities
We are looking for highly motivated and qualified Software engineer to be a
part of Vendio's talented Engineering group.
You will work closely with Product Management and Marketing teams in
defining and designing the product. You will work with Operations and QA
teams in deploying the service.
Vendio's Engineering team is working on building the online-auction
industry's most advanced automation tools, data analysis and data-mining
web-services. Our tools are used by thousands of merchants who do business
on auction sites such as eBay, Yahoo and Amazon.
You will be expected to lead the design and development of new product ideas
and features.
Qualifications:
The requirements listed below are representative of the knowledge, skill, education, experience and ability required.
- B.Tech. (or equivalent) with 4 yrs relevant experience, or M.Tech. with 3 yrs relevant experience with Web-based applications using a 3-tier architecture
- Extensive hands-on experience in Java and J2EE technologies is a must
- Experience with Oracle & MySQL, JDBC, SQL, PL/SQL is a must.
- A solid design and implementation background either in e-commerce or client/server or distributed object oriented paradigms
- Solid experiences with application servers like Web Logic, TomCat or WebSphere
- Must have strong Technical Skills/Depth, Inter-personal skills, oral/written communication skills and an ability to think out-of-the-box
Vendio.com offers a full line of compensation elements, including a competitive base salary, Pre-IPO stock options, performance based bonus, medical benefits, paid vacation and sick leave
- Member of Technical Staff
We need someone to help architect and design our web based e-commerce product. You will work closely with product management and marketing team to define requirements and priorities, and with application developers to design and implement the applications. You will also evaluate and select third-party products to complement existing solutions..
You will provide technical leadership on complex projects requiring specialized expertise, creativity and sound business and technical judgment. You will also develop a theoretical framework for a product component and resolve technical issues involving multiple products across business units. In addition, you will support activities and responsibilities of lower level S/W Development positions ensuring the continuity between desired technical direction and associated development projects. Lastly, you will design software specifications and processes related to input, output, coding and debugging.
Requirements:
· BE BE/BS/MS from reputed institutes like IIT/BITS/REC and at least 1 - 3 years of relevant experience in Web-based technologies.
· A solid design and implementation background either in e-commerce or client/server or distributed object oriented paradigms.
· Proficient in J2EE (EJB, JDBC, JSP, Servlets, XML), Application Servers and Database servers with minimum 1 year of relevant experience. MySql proficiency would be a definite plus.
· Must be proficient in Java.
· Must have strong Technical Skills/Depth, Inter-personal skills, and an ability to think out-of-the-box
· Must have a strong desire to work in a small and exciting environment with an ability to adapt to changing conditions
- Product Manager (Product Catalog & SEM)
Are you fascinated by what makes great products tick and why users love them? Do you have a passion for online shopping? Are you interested in working on products that resonate with users trying to find the best deals second to none? Then the Dealio Team would like to talk with you!
We are seeking a hands-on, energetic Product Manager to drive the development of our product catalog, the basis for our deal mashup of product prices, eBay listings, coupons and user-submitted deals. This position will also manage the integration of our product catalog with our in-house SEM system to optimize revenues. This position is primarily inbound and works closely with Engineering, QA, and Marketing.
Key Responsibilities:
- Analyze user needs, the market, and the competition in order to define and prioritize new features.
- Write PRDs, use cases and other specifications translated from user and business needs that clearly and succinctly communicate requirements to the team.
- Lead a cross-functional team to develop user-driven features and launch products on time.
- Define and manage Beta programs.
- Track, verify, and actively drive product quality and performance.
- Serve as conduit for customer, sales, and partner input as well as competitive information.
- Work with Marketing to orchestrate product launches.
- Required:
- At least 3 years of product management experience, ideally with a consumer-facing, e-commerce-based Internet company.
- Prior experience with product catalogs and SEM systems.
- Desire to be in a fast paced, matrix oriented startup.
- Strong project management, organizational and communication skills.
- Web-savvy: understanding of HTML, Web servers, and Internet technologies.
- Successful management of several product launches from beginning to end.
- Attentive to detail and absolutely thorough when it comes to researching and specifying features.
- BA/BS in CS or other technical field.
- Desirable:
- Knowledge of Google or Yahoo search engine APIs
- Working knowledge of MySQL, Unix and code versioning systems.
- Familiarity with Web 2.0 features and functionality.
- Familiarity with scrum or other agile software development processes.
- Sr. QA Manager
Location: Bangalore
We are looking for a highly motivated, qualified & seasoned Sr QA Manager to be a part of Vendio's talented Engineering group. You will be expected to lead and manage QA teams that are spread across 3 different continents. You will work closely with the Product Management, Product development, IT Operations and Marketing teams in releasing and deploying high quality products in a timely manner.
Key Responsibilities:
· Manage the QA department in local and remote offices
· Mentor and contribute to the writing and execution of test plans and test cases
· Approve software releases after acceptance testing
· Manage testing of many products w/ parallel releases within multiple test environments
· Define test objectives, strategies and standards
· Develop & review QA documentation
· Report on status of product bugs
· Report on productivity of testers
· Manage the day to day activities of a staff of 10+
· Interface with PM, Development, Customer support, Marketing & Operations teams during Product Release process
· Contribute to over all testing efforts including cross platform support, installation testing, performance metrics, key management, project meetings
· Manage team objectives, goal setting and achievements
· Designing and Driving Automation Strategy/Framework
· Occasional Travel
8. DBA (Database Administrator)
Roles and Responsibilities:
· Setting up SQL databases with the optimal configuration parameters for a web application
· Managing the day to day operations
· Setting up monitors for the system's health check
· Physical design and layout of the databases
· Replication, backup, recovery and optimization techniques
· Setting up automatic data lifecycle management (archival, purging, index rebuilding etc.)
Qualifications:
The requirements listed below are representative of the knowledge, skill, education, experience and ability required.
· An ideal candidate should have at least 4 years of experience in managing GB/TB databases in a production environment
· Should be able to review application queries and suggest performance improvements
· Should know script programming and basic UNIX administration
· Experience in working with MySQL (which we use) in web applications in a high traffic environment is a plus
· Experience in storage systems administration is a plus
· Experience with Oracle and clear understanding of the differences between Oracle and MySQL is a plus.
9. System Administrator
Role and Responsibilities
Provide operational support for the website including system administration, content and software deployment and hardware maintenance.
Qualifications
· BE, MCA, B Sc. in Computer Science/Engineering with 6 years experience
· Strong Hands on exp on Linux (Debian & RHEL, CentOS etc.), Solaris V8, V9, V10
· Hands on experience with storage devices like SAN, DAS & NAS
o A5200 (Photons)
o SAN (Hitachi, Brocade, NetApps)
o Veritas (VxFS, Cluster)
· Solaris LVM
· Knowledge on MySQL Backup, Clustering & Oracle installation & configuration
· Should have worked on OS Clustering & Virtualization technologies
· Strong on Shell & Perl scripting
· Installation & configuration of App server like weblogic, Resin & Tomcat
· Strong knowledge of Apache installation and configuration
· Good hands on experience with hardware load balancers like Netscaler
10. Sales and Product Trainer
Working in Sales at Vendio provides a compelling opportunity for Sales Professionals with a proven track record exceeding quota in technology sales in a fast-paced, innovative environment where you will be empowered to sell business applications solutions.
This opportunity helps you grow and solidify your business-to- business sales and account management experience by training and learning with a bunch of highly skilled and experienced sales professionals.
With over 75,000 loyal, global customers, cutting edge technology and a sales-driven culture, it is no wonder that last year the majority of our Sales organization exceeded quota. Vendio also provides a resourceful and supportive environment where our employees are set up for success immediately. Our goal is to build an organization of smart, ambitious people, committed to our mission and focused on winning, but able to balance this with a respectful, healthy environment and lifestyle.
Responsibilities
Our talented rainmakers should be able to drive revenues by
· Design and update content and conduct training programs (product and soft skills including sales) for all the Inside sales personnel working in conjunction with Sales management
· Interacting with Product Management, Engineering and the Marketing teams and train the Inside sales team on product enhancements.
· Monitor quality, identify gaps and optimize through refresher-training programs.
Required Skills/Experience
· Experience of sales training, ideally in an environment which includes experienced sales personnel and college recruits. (minimum of 3 years within sales and training is ideal)
· Both delivery and consultancy experience using a wide variety of training methods.
· Strong communication skills, approachable and persuasive.
· Strong team player
· Ability to take the ownership of the processes.
· Experience using MS Office (Word, Excel and Power Point)
· Minimum qualification - Graduate in any stream
· Ideally the candidate would have trained college recruits and experienced inside sales personnel in a technology / e-commerce environment
Benefits
· Very competitive compensation package
· Employee stock plan
· Frequent team off sites
· Career Advancement. Strong track record of internal promotions and mobility within Corporate Sales
· Competitive benefits package including medical insurance
This is position required to work full time in the night shift only.
- Customer Support (Night Shift)
Role and Responsibilities
Primary Responsibility:
Act as first level of customer support on all types of Support emails, chats and calls.
Specifics:
· Answer Support emails, chats and calls on a daily basis.
· Provide insight to management on the root cause of emails/calls and assist in finding ways to reduce customer contact rate into Support via product improvement, writing product help/FAQs, and customer communication process improvement.
Prior Experience (Minimum 1 year with a US/UK based company):
·
· Experience with phone-based support for English speaking customers.
· Experience with email or chat-based customer support for English speaking customers (OPTIONAL).
· Experience with the Internet.
· Preferred experience with web based software.
· Experience working night shifts.
Qualifications
·
· Excellent written English skills
· Excellent English speaking skills
· Excellent phone skills
· Typing speed of 40 words per minute or more
· Good troubleshooting skills
· College/university degree
Personal Attributes:
·
· Ability to communicate ideas clearly and succinctly.
· Strong sense of teamwork.
· Must be professional, highly motivated.
· Genuine desire to help customers.
· Goal oriented - able and willing to work towards team goals and put in extra effort to meet those goals when necessary.
· Experience with the Internet.
· Prior experience with eBay Auctions, ecommerce and knowledge in HTML would be a BIG PLUS!
To apply for this position and submit your resume for consideration, please use this contact form .
- Account Development Manager (Night Shift)
Role and Responsibilities
Primary Task:
In this role, the Account Development Manger will be responsible for maintaining the relationship with Vendio's Premium and strategic customers in the United States and UK. Act as the first level of customer support on all types of Support - emails, chats and calls. The ADM will be measured on revenue retention and customer satisfaction.
Roles and Responsibilities:
·
· Customer/Technical Support
· Post Sales
· Issue Management and Escalation
· Account Development/ Management Skills
· Billing and Collections
· Business Process Consulting
· Contract Maintenance, Renewal and Upgrades
· This position will require a flexible (night shift) work schedule
Prior Experience:
The ideal candidate will have a minimum of 2-4 years experience in one or more of the following areas:
· Software Sales
· Technical Sales Support or Field Service Engineering
· Enterprise Account Management/Developm ent
· Experience working with multinational customers and corporations
· Experience with supporting US/UK customers is a must
· Experience with Internet Applications
· Preferred experience with web based software
· Prior experience on eBay and other e-commerce sites
Qualifications
·
· Excellent written English skills
· Excellent English speaking skills
· Excellent phone and e-mail skills
· Good troubleshooting skills
· College/university degree
Personal Attributes:
·
· Customer satisfaction/ retention (proactiveness, problem solving & resolution, fact-based, accurate recommendations)
· Ability to utilize defined methodologies to track & serve customers
· Knowledge & usage of competitors
· Customer profitability. Account Managers will be responsible for supporting a minimum level of customer revenue
· Ability to thoroughly assess a customer's business operations and either develop & implement solutions or work with specialized members ( e.g. marketing).
· Ability to analyze customer results (e.g. sales) & to develop key findings based on the analysis
· Strong ability to develop and manage excellent customer relationships
· Strong analytical & problem solving skills
· Strong ability to communicate in a structured & succinct manner (verbal & written)
· Understanding of marketing fundamentals
· Understanding of operations fundamentals
· Ability to learn/use an eCommerce software product
· Strong desire to learn & grow professionally
· Must be comfortable working in an unstructured, rapidly changing environment
· Understanding of eBay & online marketing/selling
· Creative thinker
· Ability to communicate ideas clearly and succinctly
· Strong sense of teamwork
· Must be professional and highly motivated.
· Genuine desire to help customers
· Goal oriented- able and willing to work towards team goals and put in extra effort to meet those goals when necessary
· Prior experience with online Auctions and knowledge in HTML would be a BIG PLUS!
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