Client: One of the Leading BPO Company
Role: Sr Manager – Finance & Accounts
Qualification: CA,ICWA
Location: Mumbai
Experience:7 – 10yrs
Brief Job Description:
Team Management, Handling client communication and MIS, Domain Expertise: General Accounting (Accounts Payable / Accounts Receivable / Reconciliation / Fixed Assets / General Ledger)
Key Accountabilities:
o Actively participate in transition and put systems and audit requirements in place from start up stage and ensure adherence/Compliance in case of stable operations
o Develop team and improve customer focus
o Drive SLA adherence / Customer CTQ – ensuring all parameters are met and corrective and preventive actions are taken
o Drive VOC/VOE across the team and maintain/improve the scores
o Contribute productively in client/customer reviews/meetings
o Do goal setting with the team and ensure effective and measurable reviews and feedback mechanisms (MRC, Operations-review, dashboards, BQC’s)
o Follow appraisal and feedback mechanism
o Drive and mentor Continuous Improvement projects (Lean and Six sigma based)
o Initiate best practice sharing across the team
o Drive culture of data based decision making
If you are interested with this opening kindly send me your updated CV with the following details.
1. Current CTC
2. E.CTC
3. Notice time to join
4. Exp
Thanks & Regards,
Kumar Swamy
Live Connections
Hyderabad.
040-40176781
Mail :kumar@livecjobs.com
WALK-IN interviews on Friday , 24thJune 2011, shell chennai, SBSC
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Shell India Markets Pvt Ltd.
Campus 4A, 3rd Floor, RMZ Millenia Business Park,
143 Dr.MGR Road, Perungudi, Chennai - 600 096, India.
We ...
13 years ago