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Friday, January 30, 2009

Manager-Transition : Zenta

We introduce ourselves as reputed Placement Consultants. We have been retained by a Leading BPO to Source Manager  - Transition. The Details are given below


Company Name : Zenta


Company Profile : Zenta is one of the leading providers of business process outsourcing solutions to the real estate and financial services industries. Our services enable clients to focus on their core business while outsourcing complex analytics, accounting, and support services to a highly skilled and cost effective partner


Company Website :


Designation : Manager/Sr. Manager


Job Responsibilities:

Essential :

  1. Overall responsibility of successfully migrating the processes from the client’s site and achieving metrics defined in the project brief
  2. Should understand the client requirements and prepare a detailed project plan
  3. Acts as the single point of contact for the project for client and internal stakeholders and work closely with all enabling functions and operations within the organization
  4. Providing timely and accurate reporting and feedback of results both prior, during and after Transition implementation, escalating issues where necessary
  5. Responsible for impact analysis for a change request and implementation of an approved change request
  6. Responsible for coaching & mentoring the Transition team members with respect to projects
  7. Adhere to Transition tool kit and complete all documentation


Desirable :

  1. Prior onsite transition experience is preferred.
  2. Participate in Transition Planning exercise for new deal and prepare transition responses for RFP/RFI’s.


Competencies and Skill Set:


  1. Relationship Management skills both Internal and Externalcustomers
  2. Project Management
  3. Issue & Risk management
  4. Process Orientation-(Six Sigma)


Domain Knowledge:


  1. Knowledge of one or more of the operational areas.
    • US Mortgage
    • Finance &Accounting
    • Life Insurance
  2. Prior BPO/KPO experience(Non-Voice)



Professional Qualification : CA/ICWA/ MBA (Fin) – Preferred but not



Reporting :Assistant Vice President


Shift : General Shift (Must be flexible extended hours.)


Salary : CTC Range Rs. 9.00-10.00 Lacs/Annum (Includes variable



If your interested please call us for the further proceedings and also send your updated word format resume with CCTC and ECTC. Please refer some of your friends.

Thanks and Regards

Venkat Raman.N

SSS Placement Consultants Pvt Ltd,

Contact Number : 9600021217/42127730

Email ID :



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