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Friday, January 23, 2009

A world class MNC is looking for Sales Head BPO/KPO 01230907

Client – Flatworld Solutions

•A company set up in 1999. They are into IT, BPO and KPO services.
• Serves more than 300 customers in 22 countries. We have sales offices in India, USA, UK and Australia and delivery centers in India (multiple locations), Philippines (multiple locations), China, Vietnam, Argentina, Kenya, Peru (multiple locations) and in Bolivia (multiple locations).
. Their principal policy, Expand your possibilities. The sky is the limit.


-They are looking for the following professionals.
- Sales Head - 5-9 years of experience
Graduate/Post Graduate/MBA with solid experience in BPO/KPO domain.
International market experience is a must.

Position is based in Bangalore.

Do mention your current CTC and notice period.

Do send across your updated resume to

Strategic Resourcing Team
Jon & Chris Consulting
Where career takes shape

Interview Scheduled at Quscient Technology for voice support 01230905

US Outbound Process / Inbound customer service (for Universities / High Schools in the US)

Plus 2 / Graduate

Experience: 6 months to 4 years

Excellent communication (English language) skills

Attractive incentives available

Walk-in interview (20/01/09) to (24/01/09) 10 am to 4 pm or email your CV to or call 42118120

Contact Person: Sharon/Rekha



Quscient Technologies Private Limited

Module No. 1207, North Block â€" D

12th Floor TIDEL Park

No. 4, Rajiv Gandhi Salai

Taramani, Chennai â€" 600 113

Desired Candidate Profile

Customer Service Executives (Voice)

Good communication and analytical skills

HSC, Undergraduates, Graduates welcome

Handling Outbound calls, Customer Care Associate

Company Profile

Quscient (pronounced as Q-scient) is an IT/ITES company, with deep experience in process and technology solutions and offers transformational Business Process Outsourcing services to mid-market customers in the USA. Quscient has been named one of the Top 100 IT innovators in India for the year 2007 by NASSCOM.

Why Quscient?

- We provide a friendly work atmosphere, challenging work assignments and a competitive peer group.

- We provide a stimulating and enriching work culture which will take you on a fast track career path

- We make sure that all our employees understand our customers and the market. This helps them gain experience beyond their immediate work demands.

- Their work provides them travel opportunities around the globe, giving them a broader perspective of life and work.

- We take our employee feedback / ideas very seriously and implement them wherever possible.

Urgent Requirement for DJDE-Financials with MNC! 01230904

We have Good opportunity for you
with one of CM LEVEL-5 Company. Our client is a global management consulting, technology services and outsourcing company, committed to delivering innovation.

(There would be Telephonic round of interview on Short Notice).

Job Description: JDE-Financials
Skills-Primary: JDE World and Finance Nice to have: AS400, RPG400, CL400, DB2/400 Areas: Should have worked on the following assignments/should be well versed in the following areas :a) Chartered Accountancy background or an expert in Finance ;b) GL and AP and AR experience in JDE world soft green screen version 7.3;c) Experience in handling calls and tickets raised by Finance users of AP, GL and AR;d) Creating Batch Programs/updates;e) FASTR/World Writer Reporting Tools;f) Should have mentored or lead teams of more than 6 people ;g) Experience in Maintenance projects and with European clients is a plus

Position :Team Lead
Location: Chennai
Experience: 5 to 12Year
Education Requirement: Any Graduate

Candidate seeking challenging and rewarding career may send their resume to with following information

Current Employer:
Full Name:
Current CTC:
Expected CTC:
Notice Period:
Date of Birth:
Total IT Exp:
Current Location:
Team Size:

Thanks & Regard
Interec IT Global Executive Search
PHONE NO: 91-120-4623613

Immediate opening for Internal IT Audit with Sella Synergy( 10 yrs old it firm ) in Chennai!!! 01230903

We are having an Immediate opening for Internal IT Audit with ( 10 yrs old IT firm ) in Chennai!!!



Educational Qualification: CA/CISA or Audit Background with BCOM Degree / BSC IS

Roles & Responsibilities of an IS Auditor
Data Analysis Audit
Technical Review (Security & Network)
SDLC review
Process/Project Review
IT Governance
Financial Audit
Compliance Audit
Risk Assessment

Should be able to:
Execute of Audit programs
Gather the evidences
Test of controls
Identify risk & controls and report on risk areas
Report of control weakness

Audit Knowledge: Understanding of concept of Risk
Knowledge about applicable standards & best practices
Understanding of concept of control
Understanding of Basic accounting principles
Business Understanding

Soft Skills – Analytical/Systematic
Good Listener
Passion for Audit
Should be able to take initiative
See the bigger picture
Understanding environment & business
Conflict Resolution

Exposure to Audit standard & Guidelines – ISACA, ISO 27001, COSO, COBIT, ITIL, PMI, SOX, PAM

If you are interested , please send me your latest profile with CTC details.

Thanks & Regards

Soniya Nagrath | Sr-Associate-People Consulting| ASAP Services.
B 7/6 rojouri garden, New Delhi 110027| Tel: +91 9818810743 | Mobile: + 91.9953744049|
| Email: | Web|

Job openings in Tier 1 Company ( Bangalore) For SAP FICO Professionals 01230902

We are an IT Recruitment Company with operations in Singapore & Bahrain, and we have operations in Bangalore.

We are having a job opening with our client , Tier 1 Company ( Bangalore) For SAP FICO Professionals.

The Company is looking for the people having experience in For SAP FICO of 5 years - 9 years.
Total Experience Needed : 5 - 9 yrs
Relevant experience in SAP Needed : 3 + yrs

Position : Senior Consultant Position( permanent position)

Job Location : Bangalore

If you are interested, Kindly send your updated resume along with the following details..

Total years of experience :
Relevant years of experience in SAP FICO:
Current CTC :
Expected CTC:
Notice Period :
Mention that you are a permanent / contract employee:

Kindly pass this to your friends also..

Thanks & Regards,
IT Recruiter
Axheleon IT Services
080 - 40444702.

Middle level opening in Accounts Payable-World Bank-Chennai 01230901

We write to you from 3rd Eye Consultants a search firm based in Chennai. Founded in 1999, 3 rd Eye Consultants was started by alumni of XLRI, one of the most reputed business schools in India . 3RD EYE has been promoted by two Alumni of XLRI, Jamshedpur with over forty years of management experience between them. The Team brings strength of a four decade industry experience in HR, BUSINESS STRATEGY AND MARKETING.

Our clientele list is impressive. Some of our prominent clients are The World Bank, Dun and Bradstreet, Fidelity Investments etc.

To access more information about us feel free to visit our website at

We are currently sourcing talent for the World Bank for the following position

Job Title : Accounting Analyst
Level : GE
Unit / Dept : Accounts Payable (ACTBC)
Appointment Type : Open-ended
Duty Station : Chennai
Supervisor : Usha Natarajan
Manager : Sunil Kumar

Accounts Payable is responsible for managing payment of short and long term liabilities originating from the administrative transactions of IBRD, IFC, MIGA, and IDA. This includes ensuring proper accounting controls over the entire process and adhering to the Bank’s polices and procedures. The payments by Accounts Payable are generally made to Staff, Short Term Consultants and Short Term Temporaries as well as external vendors with whom the AP staff interact and provide services on a daily basis.

Job Purpose:
To ensure that transaction processing is being performed in accordance with the established guidelines and procedures. Monitor, review and perform analysis to ascertain that the objectives of the Accounts Payable group are being met in the most efficient and effective manner.

Narrative: This position reports to the Accounts payable Team Leader.

Duties & Responsibilities

• Review Payment produced throughout the workday by AP Specialists for general accuracy / propriety , unusual amounts or questionable items and release proposal for payment execution through treasury systems or reject proposal back to AP specialist; work with AP specialists to resolve problems and expedite payments;
• Monitor rejection and error condition notifications (via email and SAP reports) from Treasury Operations systems; Notify AP specialists of errors from their payment request; work with AP specialist to resolve problems with Treasury Operations.
• Review daily statistics / exception reports to ensure optimal performance and proactively follow up on any issues;
• Take the lead on difficult adjustments and investigations of more complex problem cases involving AP transactions, including document imaging-related problems;
• Personally handle / oversee payment cases requiring special care or attention from units such as President’s Office;
• Monitor open invoice documents and down payment items using SAP reports and aging analysis for older items and follow up with responsible AP specialist to obtain proper action to promptly clear these;
• Undertake local analysis of process or accounting problem areas and make recommendations to Accounting Officer for changes / actions to improve efficiency or control;
• Undertake coaching and training of staff in new AP procedures; Actively participate in development of system enhancement specification from business perspective and coordinate acceptance testing activities required with required documentation;
• Coordinate suspected or real system problem reporting to ISG counterparts and work with them to ensure corrective actions are effective from a business perspective;
• Provide local support for investigations / inquiries or analysis work initiated by HQ AP team; produce all locally required status monitoring and any statistical analysis required to facilitate management and oversight of AP processing operations;
• To take initiative and provide support on any other assigned task.

Key Performance Attributes (Personal characteristics/selection criteria)

 A Bachelors degree in Commerce, Accounting, Finance, Economics or Business Administration.
 A minimum of 3 years ( post qualification ) of relevant experience
 Professional accounting qualification (CPA OR CA or an equivalent) is highly desirable.
 Excellent judgment, very good written and oral communications skills (including the ability to write clear, concise and complete procedure); ability to carry out a multi-dimensional, multi-functional work program.
 Exceptional spreadsheet design and manipulation skills; ability to quickly develop effective understandings of logical accounting data structures and data inter-relationships to effectively evaluate and make recommendations on process / system controls; proficiency in using Microsoft Word and PowerPoint presentation software.
 In-depth, detailed understanding of accounting systems, preferably SAP FI modules (especially the SAP Accounts Payable module and its control features and configuration capabilities / implementation at the Bank).
 Knowledge of a variety of modern procurement practices (including procurement card programs, evaluated receipts settlement) and emerging electronic commerce solutions; excellent knowledge of Bank administrative policies.
 Substantial work experience with transaction processing using integrated, automated accounting systems with a comparable level of complexity to SAP R3 enterprise resource planning system and high degree of integration. A proven track record of problem solving skills in an automated accounting environment; experience with SAP enterprise resource planning system R3 is desirable, but not required.
 Exhibit a personality that enables the incumbent to be client focused, flexible and an excellent team player. Ability to effectively work with other staff in the department and else where in the Bank.
 Previous Accounts Payable experience highly desirable.

The position is based in Chennai and salary offered for this position is tax free.

If you are interested in the above assignment please do send me your updated CV mentioning your CTC to

For further clarification please feel free to call the undersigned at 044-24472354/9840882529

We write to you from 3 rd Eye Consultants a search firm based in Chennai. Founded in 1999, 3RD EYE was started by alumni of XLRI, one of the most reputed business schools in India . 3RD EYE has been promoted by two Alumni of XLRI, Jamshedpur with over forty years of management experience between them. The Team brings strength of a four decade industry experience in HR, BUSINESS STRATEGY AND MARKETING.

Our clientele list is impressive. Some of our prominent clients are The World Bank, Flextronics, Fidelity Investments, Scope International, etc., For more info please feel free to visit our website

Looking forward to hearing from you.

Warm regards

Shilpa Samuel
Senior Consultant
3rd Eye Consultants
New no.19,Ground Floor,
1st Street, Dhandayuthapani Nagar,
Chennai - 85.
044 - 24472354

Wednesday, January 21, 2009

IBM Openings for Service Delivery Managers

We have an opening in IBM India
Work Location : Bangalore,

Kindly send across the below details with your latest resume.
Current salary - CTC : Rs. /- per annum (CTC)
Expected salary - CTC : Rs. /- per annum (CTC)
Time required for joining, if selected & Offered :
Desired experience
7 – 15 years.

Required skills
• Has experience in Managing large Infrastructure projects for a Customer
• Has managed SLA Compliance for the customer and under taken service improvement projects
• Knowledge of ITIL Preferred.
• Has experience in facing Audits and taking corrective actions if required
• Customer facing skills.
• Defining KPI's and ensuring review on KPI and take corrective action if necessary
• People Management and Experience
• English: Fluent

Degree Bachelors Degree/Equivalent Experience

Warm Regards

Girish H S
E R Consulting Bangalore- 560085

*** Pls reffer ur friends who are looking for a change.

Mainfame - Technical Services Manager

We have immediate requirement from IBM For Mainframe Technical Service Manager(8+yrs)
Education:Diploma or Bachelor’s degree (or above)
Joining Location:Bangalore or chennai

Please send your cv in word format
Mainfame - Technical Services Manager â€" ITD-GD India

Job description
## This position will work closely with several Infrastructure and Operations organizations such as Performance Engineering, Online/Database Subsystem teams, Production & quality Assurance and Enterprise Command Center to ensure high availability and deliver quality support services. This high-energy, results oriented job requires a balance of strong technical skills and business processes, a sense of urgency & ownership in resolving issues, creativity, work schedule flexibility, adaptability to changing business conditions and a commitment to customer satisfaction. Knowledge on deploying Linux for zSeries is a ‘nice-to-have’ skill for this profile.

#General Responsibilities:
# Prepare Customer plans for existing and new clients with First line Mgrs .
# Expand the capability of service delivery by hiring quality staff and implementing new cost effective solutions. Achieve resource growth rates, workforce objectives by selecting suitable candidates and preparing required training and development plan.
# Exposure to ISO 9000, ITIL, Six Sigma, BS7799 and BS15000
# Good Communication and Interpersonal skills
# Act as a Bridge between management & the teams for bidirectional information flow.
# Oversee day-to-day operations from a client’s viewpoint.
# Ensure adherence to company and client-defined standards and change control procedures.
# Build relationships with service delivery groups throughout the company.
# Co-ordinating with the IT Engagement, Transition & Business team to ensure smoother business transition & operations.
# Provide process improvement inputs to address IT issues ITIL best practices. Familiar with Analytical and Problem Solving skills.
# Effective communication and personal interaction skills
# Manage hiring and readiness for all employees in the organization - partnering with internal as well as external partners. # Monitor effectiveness of developed and agreed processes. # Making team members understand how their work contributes to the success of ITD-GD India and IBM as a whole.
# Make personal efforts and support in the development of ITD- GD India.
# Meeting the target dates, commitments and quality objectives.
# Focus and Knowledge of Business Control postures
# Desirable â€" Exposure to maintenance and building of z/OS systems.
# Creating a positive environment through personal leadership.
# Scheduling departmental and one to one meetings with team members
# Cascading communications to team from ITD-GD management .
# Develop technical talent and leadership in the team.
# Encouraging innovations and good ideas.
# Focus on personal and professional development and appropriate certifications for team members.
# Identify and develop future leaders with personal focus on mentoring and coaching.
# All team members to complete the required technical training for successfully starting and providing the service delivery.
# Manage attrition.
# Manage and set team Goals and development.

# EDUCATION: Diploma or Bachelor’s degree (or above)

- 9+ years of Minimum Education required
- 6+ years of minimum relevant work experience

• Level â€" Applied: Mainframe Systems Programming, Project management, People management, ITIL Process/Certification
• Strong interpersonal skills, communications skills, critical decision making and ability to work as a efficient team builder
• Fluent written/verbal communication in English
• At a minimum should have played a team lead role.
Warm Regards,
IT recruiter| YS Consulting Pvt Ltd | Bangalore-560004|
Ph¨:080- 42485914 ||

Tuesday, January 20, 2009

Oracle Corporation-Onsite Requirements 01200905

Oracle Corporation

We at Oracle Corporation has immediate requirements for following positions.

GSD India peoplesoft Service Line

Department Description

GSD India Peoplesoft Service Line is part of Global Service Delivery organization

Brief Posting Description

As a member of the Consulting organization, you are responsible for ensuring that a quality, integrated software solution is delivered in a timely manner, at budget, and to our client's satisfaction. This involves working closely with the client to understand and manage their expectations, as well as working closely with Oracle and third-party vendors to ensure delivery.


· Degree with at least 5-15 years of relevant experience.

· Demonstrates a high level of analytical and conceptual ability.

Area of Expertise

Position 1:FSCM: Accounts Payable, Accounts Receivable, GL, Asset Management, PO, Contracts. ESA

Position 2:Campus Solutions: Campus Community, Academic Structure, Student Records, Student Admissions, Financial Aid.

Position 3:JDE Functional-5 to 15yrs exp

We suggest you to send your up-dated CV in word format to take it forward. Kindly mention few of your details like:

Earliest joining time
Two contact numbers
CCTC (Gross)
CCTC (Net)
Exp CTC (Gross)
Exp CTC (Net)
Convenient call time

If you have any of your friends / colleagues who would be interested for a job in Oracle, please refer to forward in their profiles.

Soliciting your immediate response,

Thanks & Regards

Leena Garudeswaran

Desk : 918040297175( India)
Mobile : 91 9742401999

Excellent Requirement for Process manager(Finance & Accounts) Position with Reputed Global Company 01200904

Our client is an well known Global Wide Shipping Company, looking for Process Mangers(Finance & Accounts) for its ITES Sector

Job Title: Process Manager (Finance & Accounts)
Name of Organization: Reputed Global Company
Location: Pune
Qualification only CA.

Type of experience required:

To manage the operations within Finance and Accounting (F&A) activities in the Global Shared Service Centers and contribute towards achieving maximum realization of the GSC potential within F&A processes

Key Responsibilities:

• Manage the Performance of the team to meet all agreed SLAs through KPI including
• Develop and maintain tools for monitoring of performance through KPI
Establish and appraise on staff personal critical success factors, address performance appraisals, recommend promotions, transfers, mentoring & coaching etc
• Keep updated of guidelines from Centre / location as well as other developments that may affect existing SOPs and ensure that GSC are in compliance with corporate guidelines
• Maintain adequate internal control and segregation of duties Lead and Motivate team
• Staff administration in the form of approval of leave planning, shift scheduling, maintaining overall compliance with staff policies
• Establish and maintain Training plans for staff under responsibility
• Ensure adequate staffing in accordance with migration plans in co-ordination with project management i.e. recruitment to meet migration plans and handling exits in accordance to company policy
• Develop second-line support in all critical areas
• Drive ongoing analysis and improvement of GSC F&A processes
• Encourage best practice sharing among clients, other GSC and promote standardization
• In connection with the GSC migrations, identify areas for Service Delivery improvement towards CB customers, and give recommendations hereon to responsible parties in CB in co-ordination with the Project Manager
• Ensure that all major risks are identified, documented and appropriately dealt with.
Reinforce APM-M Group culture, values and reputation and ensure compliance with APM-M Group and CB policies
Desired Candidate Profile
• Sound knowledge in Finance & Accounting (7+ yrs experience)
• High level of computer skills with a variety of complex applications
• Analytical & Problem Solving ability for trouble shooting
• Planning and plan execution ability
• People management skills

Relevant Experience 4-8 years in F & A Process.(i.e. from ITES industry)

Years of experience:
•7 – 8 years

If you are interested with the above position, get back to us with the following details
Latest CV in MS Word Format.
Subject: please mention Job Title
Current CTC
Expected CTC
Notice Period

Kindly refer any of your friends/collegues who ever looking for chnage

Thanks and Regards.
Sr Recruiter
| Board Tel:+912030476094 I Web: | Email:

Pure HRC Services, " Trade Net Towers ", 1st Floor, Above Maruti Showroom, Viman Nagar,Pune-411014

Treasury opening @ Optimal Solution, Chennai 01200903

Greetings from Optimal Solution.

Senior profile who has strong Finance/Treasury domain experience followed by 2 to 3 years of SAP Treasury experience.

The Consultant is expected to be involved in all aspects of Treasury systems selection and implementation. Should be able to identify the clients treasury strategy and functional requirements and translate these into SAP systems implementation designs.

The consultant should be a financial expert/SAP FI with specialization in the implementation of SAP's Treasury & Risk Management module,

Ideal candidate should have a Masters degree in Finance and having adequate functional knowledge of Money markets, cash flow, liquidity management and all aspects of treasury.

Desirable to have between 2 and 3 years experience, ideally implementing the SAP Treasury & Risk Management Module, however, consideration can also be given to those who have implemented SAP FI/CO combined with some financial products knowledge.

Please forward your updated profile if your are interested to

Contact Person:
Abhay Kumar

Urgent openings in SAP FICO for a Bengaluru based company 01200901

Greetings from Consolidated Cybernetics Co Pvt Ltd [CCPL].,

Job Location â€" BSIL - BENGALURU

We are currenly having critical requirement for SAP FICO candidates.

The candidates should have real time experience on SAP FICO for 2 - 4 years purely on developemnt side having done atleast one full implementation and inaddition the candidate should have atleast 1- 2 years of IT experience or domain experience to the above mentioned skill.

Candidates who could join within a short period would be given high priority as the requirement is quite urgent.

Details required:

1. Total Experience
2. Relevant Experience
3. Current CTC.
4. Expected CTC
5. Notice Period
6. Date Of birth
7. Current location

We Request your confirmation thro’ mail with your updated profile.

Awaiting for your reply at the earliest

All the Best!!

Thanks and Regards
Sijala / Arul
Technical Recruiter
No 7,Jayammal Street,
Near M.R.Hospital,
Chennai 600029
PHONE - 044- 42613885, 43582010. /

Make someone happy today!! We shall be happier tomorrow !!

Team lead /Project manager Accounts - Openings with Novozymes South Asia Pvt. Ltd

We are pleased to introduce ourselves as Bloom Solutions, one of the IT & Non IT Recruiters based in Bangalore, Karnataka, India. We are associated with Major IT Companies in Domestic & Overseas as Business partners and providing manpower as per their requirements.
We have openings with one of our Youngest CMMI Level 5 Company in Bangalore.

Company : Novozymes South Asia Pvt. Ltd.


Experience :- 6+ Years

Position : Team lead /Project manager Accounts

Work Location : Bangalore

Job Details Overview

Requirement for Team lead /Project manager Accounts Payable and Receivable position.

A strong manager, who has a proven record of high management performance and the ability to change, align and implement invoice processes in shared service centre.

1. Good Accounting skills
2. Workflow experience
3. Experience in transitioning accounts from different international locations.
4. SAP experience
5. Shared centre extensive know how within invoice handling from an international company
6. Proven project leader skills
7. Excellent people management skills
8. Willing to travel to Denmark or other global Novozymes location for transitioning
9. Must speak fluent and clear English

Qualifications : Chartered Accountant / MBA Finance

Experience : 3-4 years experience as Team Lead / Project Manager managing Accounts Payable and Receivable team preferably in a multinational organization

Send the following details if the above openings interests you.

1. Updated profile in word format
2 Current Annual Salary + Benefits :
3. Expected Annual Salary + Benefits :
4. Notice period

Please forward to your friends and colleagues who are looking for change!!!!

Manjula R.Kambalimath |Bloom Software Solutions|No 68,15th Cross, 1st Phase RT Nagar , Bangalore 560 032 | Tel: Board 2354 8989 | Mobile No: 96118 02480 |E-mail :|

Sunday, January 18, 2009

Looking for Change Manager & Change Mangement for IBM in Chennai 01180906

We are a Recruitment organization with specialization in IT recruitments and all our clients are the Top IT Giants.
One of our clients is a TOP MNC Giant .It is a World’s No.1 Product based Company.

Looking for Professional Working on Change Management or Change Manager for IBM in Chennai Locayion.

Job description
## Global Change Manager - person who is self motivated, global process owner and can move SE, UK and US CM from region to India and run Global CAM meetings

# The Global Change Service Manager will own the Change Management process within IBM and will be responsible for the control of all Changes requested via the IBM Service Desk.

# All customer and end-user changes must be requested via the Service Desk and all change related escalations must be made via the Service Desk.
Regional Change Advisory Boards will be run to review changes within region.
Changes with Global impact will be forwarded to the Global Change Advisory Board for review.

# The IBM and AstraZeneca Change Managers and the appropriate IBM and AstraZeneca Global Service Managers will be required to attend the Change Advisory Boards.

# Make sure that the Global Change process is followed in all regions. Chair the Global Change Advisory Boards

## Desired Candidate Experience

# Employees should complete atleast 12 months in their current role
Overall 4+ years (minimum) IT Industry experience

## Required Skills - Technical and Non Technical

# ITIL Change management skills


* Bachelor's Degree
* English: Fluent

In case your profile matches the requirement then request you to mail your resume to strictly to . along with down mention details:
Will call you as soon as we receive your profile to further update you on the requirement
Can we also request you also to refer us to some of your friends / colleagues who will be interested to apply for this position
Best regards,
Gayatri Nagrani
Resource Executive
T/F +91 22 40011334

Anlage HRO Services
Mumbai ~ Bangalore ~ Noida



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Opening for Assistant Manager  Finance 01180901

Job Title Ø Assistant Manager – Finance

Job Purpose
ØResponsible for all aspects of the direct daily management of the Concerned Department. This includes assessing performing critical activities, staffing needs, recruiting/developing the required resources, using the metric reports to manage the service delivery process, and identifying solutions to service delivery issues. The objective being the full achievement of all service delivery metrics, and quality audit compliance

Reports to
Ø Process Manager – Finance

Key Responsibilities

Performing key activities related to Financial Accounting.
Ensure a strong team is in place to support a environment of rapid growth and increase volume
Develop employees to undertake new assignments and/or promotions.
Maintain a stimulating work environment to motivate staff performance and facilitate employee retention.
Effectively service the existing customer base and protect against service interruptions.
Ensure that the staff is cross-trained to provide continuous customer service delivery during periods of leave or turnover.
Interview and select team members as required
Identify the training needs, Develop the training, calendar for cross-training and skill development of employees after they have completed the initial new hire training process.
Assess and coach individual employee development. Deliver quarterly performance appraisal discussions and annual assessments.
Create a shared service excellence center
Liaise closely with operations in the U.S.
Understand and adopt the culture and values of the Brady organization

Professional Experience

Total work experience > 5 years
At least 3 years experience in BPO/Shared Service organizations
At least 1 year experience in similar operation (BPO) in a similar position
Strong Financial Accounting skills.
Must possess strong customer service skills and focus
Must have strong interpersonal skill to manage, direct, and coach staff members.
Demonstrated effectiveness in working with US/UK based customers
Experience in doing Performance Appraisal
Team Building/team Handling skills

Personal Values

Strong teamwork: believes in excellence in teamwork
Customer Focus: Customer at the centre of all considerations
Growth orientation: Accountability and result orientation
Value driven: endeavors to provide added value in all operational areas; learning ability and continuous improvement; develops and adds value to all members in the team
Ethics: lives and enforces high ethical standards, fair and transparent behavior, building trust.

Academic qualifications & Certification
Must hold a B.Com degree in Accounting / Finance
Preference for MBA
Preference for Inter CA/Inter ICWA

Work with the Operations Manager in implementing productivity enhancement/cost reduction methods


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Urgent Openings for JDE Distribution - 01180902

Greetings from Sun View Consulting!!!!!!

Currently we have mandates for Laeding MNC.

Position : JDE Distribution (Contract to hire)
Total Exp : 4+ yrs of exp
Relevant Exp : 4 years of exp
Required Skills : JDE Distribution
Work City Bangalore
Note: We need the candidate to join us immediately or not more than 10-15 days of Notice period

If you are interested in the above position, Kindly fill the following details and send your updated Cvs to appreciate if you could forward or refer your Friends/Peers for the above opening.

Full Name :
Date of Birth :
Qualification :
Present Company :
Present Designation :
Present Location :
Previous Company :
Total Exp :
Relevant Exp :
Present CTC :
Expected CTC :
Notice Period :
Contact Number :
E-mail ID :

Thanks & Regards

Sree Durga.N
Sunview Consulting Pvt Ltd
314/B, 2nd Floor,
8th Block, 80 Feet Road
Koramangala, Bangalore - 95
PH: 080 - 40578777 Extn: 208


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Opportunity for a Trainer- BCP with India's leading Telecom Brand 01180903

We are a Delhi based Talent Search firm and work with clients of repute. We currently have an urgent opening for a Trainer - BCP(Business Continuity Plan).
Location- Delhi, Mumbai, Bglore

JD- Business Continutiy Co-ordinator & IT/Network Disaster Recovery Specialist. Responsible for Project Initation & Risk evaluation & Control. Would involve in Business Impact Analysis & cater to BCP Startegies formulation. Responsible for Emergency Response

Candidate Profile- B.Tech/B.Sc(IT)/B.Sc(Comp Scinece) with 4-6 years of experience in Telecom Operations. Knowledge & understanding of Business Countinuty Practices, Life Cycle and Disaster Recovery Palnning Techniques. Pref. Certifiaction from Organizations like DRII/BCI.

CTC- 8-10lacs
Interested candidates may apply with their updated profile with following info

Current CTC
Expected CTC
Location preferred
Notice period
Willingness to relocate

You may drop me a mail at

Payal Singh
Manager- Resource Creators


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