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Tuesday, July 21, 2009

Immediate Director Operations Manager (BPO) opening with GloblaSoft, Bangalore

Greetings from CareerXperts Consulting! We are a technical search firm based in Bangalore.

Client: 

GlobalSoft Solutions is an established provider of leading-edge solutions and consulting services to G2000 

business and technology vendors. For more details please go thru www.globalss.com and www.siperian.com 

Position: Director Operations Manager (BPO). 

Experience: 6+ years. 

Location: Bangalore. 

Job Description:

Requirements: 

· Minimum 5 years working in a BPO operation, with at least 3 years management experience 

· Strong Leadership skills 

· Extensive experience managing customer relationships People and time management skills 

· Strong analytical skills 

Preferred skills for this role include: 

Technical: 

Familiar with Microsoft windows and internet browser 

Working knowledge of Microsoft word, excel, outlook Familiarity with database system is desired 
Business: 

Strong customer facing skills including phone communication, email communication 
Be able to understand customer’s needs and coming up with solution 
Good account management skills as this person will be dealing with client all the time 
Personal: 

Strong people skills, including the ability to effectively manage a diverse and likely remote staff Comfortable with multi-tasking 

Strong oral and written communication skills 

Must be a good problem solver with strong analytical skills 

Must be flexible and comfortable with change 

Salary will not be a constraint for right candidate.

In case the above excites you, send your updated resume with your current salary to rajeshwari.m@careerxperts.com.

Regards, 

Rajeshwari M.

Senior Recruitment Analyst

Email: rajeshwari.m@careerxperts.com

Mobile: 9844731798

CareerXperts Consulting

www.careerxperts.com
rajeshwari.m@careerxperts.com 

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