Greetings from CareerXperts Consulting! We are a technical search firm based in Bangalore.
Client:
GlobalSoft Solutions is an established provider of leading-edge solutions and consulting services to G2000
business and technology vendors. For more details please go thru www.globalss.com and www.siperian.com
Position: Director Operations Manager (BPO).
Experience: 6+ years.
Location: Bangalore.
Job Description:
Requirements:
· Minimum 5 years working in a BPO operation, with at least 3 years management experience
· Strong Leadership skills
· Extensive experience managing customer relationships People and time management skills
· Strong analytical skills
Preferred skills for this role include:
Technical:
Familiar with Microsoft windows and internet browser
Working knowledge of Microsoft word, excel, outlook Familiarity with database system is desired
Business:
Strong customer facing skills including phone communication, email communication
Be able to understand customer’s needs and coming up with solution
Good account management skills as this person will be dealing with client all the time
Personal:
Strong people skills, including the ability to effectively manage a diverse and likely remote staff Comfortable with multi-tasking
Strong oral and written communication skills
Must be a good problem solver with strong analytical skills
Must be flexible and comfortable with change
Salary will not be a constraint for right candidate.
In case the above excites you, send your updated resume with your current salary to rajeshwari.m@careerxperts.com.
Regards,
Rajeshwari M.
Senior Recruitment Analyst
Email: rajeshwari.m@careerxperts.com
Mobile: 9844731798
CareerXperts Consulting
www.careerxperts.com
rajeshwari.m@careerxperts.com
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