SAP BPO

SAP Business Process Outsourcing:

BPO Providers

SAP supports leading global and regional BPO providers for human resources, procurement, and finance and accounting outsourcing, as well as select industry verticals.

Human Resources Outsourcing

Leading human resources outsourcing (HRO) providers deliver services based on the SAP ERP Human Capital Management (SAP ERP HCM) solution and the SAP NetWeaver platform:

Global Providers

·                  Accenture – Transforms HR service delivery with a comprehensive set of outsourcing services that dramatically reduces costs and improves organizational capabilities

·                  ACS – Provides a full range of HR outsourcing services and solutions to business and government clients worldwide

·                  ARINSO International – Provides a platform for global payroll and human resources BPO services for both national and multinational enterprises, through its "euHReka" offering

·                  Automatic Data Processing (ADP) – Delivers a single-source multilingual, multicurrency HRO service solution to multinational corporations in over 30 countries

·                  Convergys Employee Care – Offers globally integrated, technology-enabled HRO solutions – transforming HR departments from cost centers into strategic business partners

·                  EDS/Excellerate HRO – Delivers a flexible portfolio of human resources outsourcing services to midsize and large employer organizations

·                  IBM – Provides HR transformation, HR analytics, HR applications and infrastructure, and HR specialty services

Regional Providers

·                  LogicaCMG, EMEA – Provides platform-based access to specialist knowledge within HR outsourcing

·                  T-Systems, EMEA – Offers a full range of human resources BPO services to optimize your HR operations and reduce workloads

Regional Providers – with Country Focus

·                  BASF IT Services, Germany

·                  Bayer Business Services, Germany

·                  CDP, Greater China

·                  HBS Business Services Group Ltd., United Kingdom

·                  Human Resource Management Service & Consulting Co., Ltd., Japan

·                  Mouchel Parkman, United Kingdom

·                  Payoffice, Australia and New Zealand

·                  SDWorx for Public Sector, Belgium

·                  TATA Consultancy Services, India

Procurement Outsourcing

Leading procurement outsourcing (PO) providers deliver services based on the SAP Supplier Relationship Management (SAP SRM) application and the SAP NetWeaver platform:

·                  Accenture – Provides a complete source-to-pay offering focused on driving real business outcomes

·                  IBM – Leverages a standard procure-to-pay platform based on SAP SRM

·                  Infosys – Provides a complete end-to-end offering for procurement operations in North America

Finance and Accounting Outsourcing

Leading providers of finance and accounting outsourcing (FAO) deliver services based on the SAP ERP Financials solution and the SAP NetWeaver platform:

·                  T-Systems – Delivers billing and revenue management processes for customers in the telecommunications, media, and utilities industry

Non-Industry-Specific Services

Leading BPO providers serving non-specific industries deliver services using SAP solutions:

·                  crossgate – Connects companies with their business partners at the hit of a button, leveraging the SAP NetWeaver Process Integration (SAP NetWeaver PI) offering

Industry Verticals

Leading BPO providers serving specific industries deliver their services based on SAP solutions:

·                  DeTeImmobilien – Provides real estate management outsourcing in EMEA