One of our client, Lead the planning and implementation of process migrations – including coordination and transition of internal processes primarily from US/UK locations to the captive site – includes process mapping and documentation, estimation of staffing needs, training timeframes, IT specifications, escalation procedures, disaster recovery planning, etc.
• Excellent project management skills
• Analytical skills
• Communication skills (verbal, written, presentation)
Global team building skills
• Significant experience in BPO industry preferably with multi-national/financial service businesses (US-based).
• IT experience helpful
Thanks,
Mita
bfsi@coachieveindia.com
mita@coachieveindia.com
http://www.coachieveindia.com
Mobile: 09910213130